Is P6 Professional R17.12 Supported Using Citrix Xenapp 7.6?

(Doc ID 2388929.1)

Last updated on MAY 07, 2018

Applies to:

Primavera P6 Professional Project Management - Version 17.12.0.0 to 17.12.1.0 [Release 17.12]
Information in this document applies to any platform.

Goal

Is P6 17.12 supported under Citrix Xenapp 7.6 (an Environment running Xenapp 7.6 feature set with the Xenapp 7.13 patches applied)?

Does Oracle support P6 17.12 under Citrix Xenapp 7.6 feature set as long as all the Citrix 7.13.1 bug fixes are applied OR is the Full release of Citrix XenApp 7.13.1 required for support?

NOTE:

  • P6 15.2.* is tested and supported under Citrix XenApp 7.6.1
  • P6 17.12.* is tested and supported under Citrix XenApp 7.13.1

Reason for above scenario:
Citrix offers an extended support contract for Xenapp v7.13. The Extended Support Contract does not provide for new Xenapp 7.13 features,  it includes only patches/upgrades to existing XenApp 7.6 features.

Solution

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