BCD Encodes GSM_INFO Field Even When Told Not To

(Doc ID 2389147.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle Communications Convergent Charging Controller - Version 6.0.1 and later
Information in this document applies to any platform.

Symptoms

On : OC3C 6.0.1 version

The opcode for voucher recharge is failing on BRM side with the following error message:


Failure in peforming the requested action.
 

ERROR:

2018/04/15 08:07:23 BcdSleeEvent.cc 145 [28854] BCD_bcdSleeEvent # number of field entries allocated 20, used 5
2018/04/15 08:07:23 BcdSleeEvent.cc 145 [28854] BCD_bcdSleeEvent 0 PIN_FLD_POID POID [0] 0.0.0.1 /account 0 0
2018/04/15 08:07:23 BcdSleeEvent.cc 145 [28854] BCD_bcdSleeEvent 0 PIN_FLD_STATUS ENUM [0] 1
2018/04/15 08:07:23 BcdSleeEvent.cc 145 [28854] BCD_bcdSleeEvent 0 PIN_FLD_ERROR_CODE STR [0] "FAILURE"
2018/04/15 08:07:23 BcdSleeEvent.cc 145 [28854] BCD_bcdSleeEvent 0 PIN_FLD_ERROR_DESCR STR [0] "Failure in peforming the requested action"
2018/04/15 08:07:23 BcdSleeEvent.cc 145 [28854] BCD_bcdSleeEvent 0 PIN_FLD_EXTENDED_INFO SUBSTRUCT [0] allocated 20, used 1
2018/04/15 08:07:23 BcdSleeEvent.cc 145 [28854] BCD_bcdSleeEvent 1 10511 SUBSTRUCT [0] allocated 20, used 1
2018/04/15 08:07:23 BcdSleeEvent.cc 145 [28854] BCD_bcdSleeEvent 2 10512 STR [0] NULL str ptr


STEPS:

The issue can be reproduced at will with the following steps:
1. Login to OC3C GUI.
2. Go to Voucher Recharge screen;
3. Pick an unused voucher and choose Redeem option.


BUSINESS IMPACT:

The issue has the following business impact:
Customer cannot test the Voucher Redeem functionality before go-live date because the recharge opcode is failing on BRM side.

Changes

 

Cause

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