Why Receiver Unit Adjustment(RUA) Cannot be Performed when the Shipment is Cancelled?

(Doc ID 2389262.1)

Last updated on APRIL 27, 2018

Applies to:

Oracle Retail Merchandising System - Version 14.1 and later
Information in this document applies to any platform.

Goal

Why will the system not allow the user to perform Receiver Unit Adjustment on a shipment that is cancelled and has the Purchase Order(PO) in closed Status? The system throws the below error message.

Error: Shipment was cancelled. No items can be received.
 

Solution

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