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Dashboard Export Fails with Application Error (Doc ID 2389457.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Dashboard Export Fails with Application Error. 

The issue can be reproduced at will with the following steps:

  1. Login to Web Client
  2. Click on Home
  3. Click the main Dashboard Tab | Click on Sub-Tabs:  Projects Tab Or My PPM Stuff Tab
  4. Click on My Discussions pull down menu | Click Export

Receive the following:

Application Error:

This feature did not perform as expected. Please contact your Agile Administrator.

ERROR - Managed server log.
-----------------------------------------
java.lang.IllegalArgumentException: null
at java.util.Date.parse(Date.java:617) ~[?:1.8.0_91]
at java.util.Date.(Date.java:274) ~[?:1.8.0_91]
at com.agile.ui.pcm.dashboard.DashboardBaseTableModel.getHtmlElement(DashboardBaseTableModel.java:658) ~[agileclasses.jar:?]
at com.agile.ui.pcm.dashboard.DashboardBaseTableModel.getHtmlElement(DashboardBaseTableModel.java:201) ~[agileclasses.jar:?]
at com.agile.ui.pcm.common.table.PSObjectTableModel.getHtmlElement(PSObjectTableModel.java:512) ~[agileclasses.jar:?]
at com.agile.ui.pcm.common.table.PSObjectTableModel.createValueObject(PSObjectTableModel.java:503) ~[agileclasses.jar:?]
at com.agile.ui.pcm.common.table.PSObjectTableModel.createValueObject(PSObjectTableModel.java:385) ~[agileclasses.jar:?]
at com.agile.ui.pcm.dashboard.DashboardBaseTableModel.createValueObjects(DashboardBaseTableModel.java:1099) ~[agileclasses.jar:?]
at com.agile.ui.pcm.dashboard.DashboardBaseTableModel.getFormattedValueObjects(DashboardBaseTableModel.java:182) ~[agileclasses.jar:?]
at com.agile.ui.pcm.dashboard.DashboardExportUtil.exportTable(DashboardExportUtil.java:210) ~[agileclasses.jar:?]
at com.agile.ui.pcm.dashboard.DashboardHandler.exportDashboardTable(DashboardHandler.java:2722) ~[agileclasses.jar:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_91]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_91]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_91]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_91]
at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1198) ~[agileclasses.jar:?]
at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:802) [agileclasses.jar:?]
at com.agile.ui.web.action.ActionServlet.doPost(ActionServlet.java:433) [agileclasses.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) [javax.servlet.javax.servlet-api.jar:3.1.0]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) [javax.servlet.javax.servlet-api.jar:3.1.0]
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286) [com.oracle.weblogic.servlet.jar:12.2.1.1]
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260) [com.oracle.weblogic.servlet.jar:12.2.1.1]
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137) [com.oracle.weblogic.servlet.jar:12.2.1.1]
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:350) [com.oracle.weblogic.servlet.jar:12.2.1.1]
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25) [com.oracle.weblogic.servlet.jar:12.2.1.1]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78) [com.oracle.weblogic.servlet.jar:12.2.1.1]
at com.agile.ui.pcm.common.filter.RemoteFSRequestFilter.doFilter(RemoteFSRequestFilter.java:139) [agileclasses.jar:?]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78) [com.oracle.weblogic.servlet.jar:12.2.1.1]
at com.agile.ui.web.filter.LoggingFilter.doFilter(LoggingFilter.java:110) [agileclasses.jar:?]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78) [com.oracle.weblogic.servlet.jar:12.2.1.1]
at com.agile.ui.pcm.common.filter.WebClientLog.doFilter(WebClientLog.java:78) [agileclasses.jar:?]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78) [com.oracle.weblogic.servlet.jar:12.2.1.1]
at com.agile.ui.pcm.common.filter.SSOTicketFilter.doFilter(SSOTicketFilter.java:89) [agileclasses.jar:?]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78) [com.oracle.weblogic.servlet.jar:12.2.1.1]
at com.agile.ui.pcm.common.filter.WebSecurityFilter.

Changes

Upgraded to Agile 9.3.6

Cause

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