Getting "Error Code: -2146697208, Error Reason: The download of the specified resource has failed." When Importing ACK From FDA (Doc ID 2389525.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

You find the following error in ESM ACK Import Log file when importing an ACK from FDA:


20-Apr-2018 11:30:59 AM DEFAULT : ========== Start Receive Process for File : \\<company name>\PV_SHARE_DEV\XML_R2_IN\ci15233433333.164011@fdsuv0118_te1.ack ==========
20-Apr-2018 11:30:59 AM DEFAULT : ======== IsSafeXml ==========
20-Apr-2018 11:30:59 AM DEFAULT : ======== IsProxyEnable_ValidateDTD ==========
20-Apr-2018 11:31:02 AM DEFAULT : Error while loading the input file \\<company name>\PV_SHARE_DEV\XML_R2_IN\ci15233433333.164011@fdsuv0118_te1.ack.Tmp
20-Apr-2018 11:31:02 AM DEFAULT : ======== IsSafeXml ==========
20-Apr-2018 11:31:02 AM DEFAULT : ======== IsProxyEnable_ValidateDTD ==========
20-Apr-2018 11:31:02 AM DEFAULT : Error: ConvertJtoUTF8 Fn, Error - '\\<company name>\PV_SHARE_DEV\XML_R2_IN\ci15233433333.164011@fdsuv0118_te1.ack.Tmp' not valid XML format file. Error has occurred on Line: 1, Source Text: , Error Code: -2146697208, Error Reason: The download of the specified resource has failed.
Error processing resource 'https://www.accessdata.fda.gov/xml/icsrack-xml-v1.1.dtd'.

20-Apr-2018 11:31:02 AM DEFAULT : '\\<company name>\PV_SHARE_DEV\XML_R2_IN\ci15233433333.164011@fdsuv0118_te1.ack.Tmp' not valid XML format file. Error has occurred on Line: 1, Source Text: , Error Code: -2146697208, Error Reason: The download of the specified resource has failed.
Error processing resource 'https://www.accessdata.fda.gov/xml/icsrack-xml-v1.1.dtd'.

20-Apr-2018 11:31:02 AM DEFAULT : ========== Finish Receive Process ==========

Changes

Cause

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