While Creating Franchise Return, the Added Item Details are not Shown Under the Item Tab

(Doc ID 2390412.1)

Last updated on APRIL 29, 2018

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

In the process of creating a franchise order, even though the item details are added, the same item details are not shown under the Item tab. Also, no error message displayed.

Steps to reproduce :

1. Login to RMS.
2. Navigate to Inventory > Franchise Orders > Create Franchise Return.
3. Populate all the required fields.
4. Click OK.
5. From Item section, click Actions > Add.
6. Populate all the required fields.
7. Click OK.
8. Notice that no data was displayed in item tab.

Changes

 

Cause

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