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Argus Mart Not Able To Autheticate Your Account (Doc ID 2390436.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Insight - Version 8.1.2 and later
Oracle Life Sciences Argus Mart - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

After enabling the profile switch in Argus Insight to allow data from both Mart and Insight, the following error is observed when a user logs in:

Argus mart not able to authenticate your account

The Argus Mart functions are disabled for the session and, upon login, users do not see the option related to Argus Mart inside Argus Insight.

Conversely, if the user "Admin" logs in, all functionalities related to Argus Mart are available.

Cause

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In this Document
Symptoms
Cause
Solution


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