Why Is Default From Order Button Disabled When Creating A Credit Memo Or Debit Memo Online

(Doc ID 2390660.1)

Last updated on MAY 16, 2018

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Goal

When creating either a debit memo cost, debit memo qty, credit memo cost or credit memo qty in Retail Invoice Matching (ReIM), you observe that the 'Default from Order' and 'Default from Receipts' buttons are disabled.

Is this the correct functionality?
 

Solution

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