DMW 2.4.7 Data Load Fails With “Error occured while submitting the Data Load XML message"

(Doc ID 2390793.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Health Sciences Data Management Workbench - Version 2.4.7 and later
Information in this document applies to any platform.

Symptoms

DMW 2.4.7, you notice the following error message inside the DMW UI when running Data Loads:



ERROR
------------
“Error occured while submitting the Data Load XML message"


Steps to Replicate
---------------------------
1. DMW 2477 patch was deployed into Production environment
2. Run Data Load
3. Check the Study Configuration > Clinical Data Model > Detected Files tab
4. Hover over the Error column
5. You see the aforementioned error message. 

6. You may also see the following failures in the Health Check Output:

******** FAILURE: The SAS DP Server for File Watcher is not running. Please start the SAS DP Server. *********
******** FAILURE: XML Schema is missing. Please run the LSH Post_installation to register the XML schema http://oracle.pharma.com/cdr/esr.xsd. *********




Cause

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