Item Supplier Country Primary Indicator Update Not Working Properly (Doc ID 2390932.1)

Last updated on MAY 16, 2022

Applies to:

Symptoms

When updating the Primary Country Indicator for an item parent with multiple countries using Item Induction, the item parent is updated properly, but the children are not updated accordingly.

Steps to recreate:
The issue can be reproduced at will with the following steps:

Scenario 1 - Induction
1. Select an item with children, one supplier and 3 countries of origin (US primary for example)
2. In the Item induction sheet, item supplier country tab, change primary country indicator from US to CN
3. Upload the ODS file to RMS tables
4. Notice that item parent is updated properly but the children are not updated

Scenario 2 - UI
1. Select an item with children, one supplier and 2 countries of origin (US primary)
2. Go to Item Supplier Countries screen and change the primary country from US to CN
3. Save the changes
4. Notice that item parent and its children are properly updated
5. Go to Item Supplier Countries screen and change the primary country from CN back to US
6. Save the changes.
7. Notice that  item parent is updated properly but the children are not updated.

Scenario 3 - UI
1. Select an item with children, one supplier and 3 countries of origin (US primary)
2. Go to Item Supplier Countries screen and change the primary country from US to CN
3. Save the changes
4. Notice that  item parent is updated properly but the children are not updated

Cause

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