Some Users Are Not Shown The Gantt Due To Missing M1_USER_PREF Entry For Zone Code M1-HKPIGNT After Upgrade Installations

(Doc ID 2390973.1)

Last updated on APRIL 25, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Oracle Real-Time Scheduler - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Goal

The Gantt does not display for some, specific users.  Workstations have been checked for consistency regarding browser version, Java version, IE Compatibility settings (Tools --> Compatibility View Settings and, Turn on 'Display intranet sites in Compatibility View'), etc. with no variation.  Client debug logs do not show any issue.
 
 

Solution

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