My Oracle Support Banner

Some Users Are Not Shown The Gantt Due To Missing M1_USER_PREF Entry For Zone Code M1-HKPIGNT After Upgrade Installations (Doc ID 2390973.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version to [Release 2.3]
Oracle Real-Time Scheduler - Version to [Release 2.3]
Information in this document applies to any platform.


The Gantt does not display for some, specific users.  Workstations have been checked for consistency regarding browser version, Java version, IE Compatibility settings (Tools --> Compatibility View Settings and, Turn on 'Display intranet sites in Compatibility View'), etc. with no variation.  Client debug logs do not show any issue.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.