Opening a Link to Another Location In Unifier Using Internet Explorer Opens Another Tab and Logs out When Authentication is SSO
(Doc ID 2391191.1)
Last updated on SEPTEMBER 09, 2019
Applies to:
Primavera Unifier - Version 16.1.0.0 to 16.2.0.0 [Release 16.1 to 16.2]Primavera Unifier Cloud Service - Version 16.1.0.0 to 16.2.0.0 [Release 16.1 to 16.2]
Information in this document applies to any platform.
Symptoms
When logged into Unifier User Mode
ACTUAL BEHAVIOR
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Launching URL hyperlinks to Another Location In Unifier using Internet Explorer Opens Another Tab and Logs out When Authentication is SSO
EXPECTED BEHAVIOR
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Launching URL hyperlinks to Another Location In Unifier using Internet Explorer Opens Another Tab and logs in without error.
STEPS
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The issue can be reproduced at will with the following steps:
1. Enable SSO Authentication within Unifier configuration.
2. Log into Unifier, add a Link to another area of Unifier - for example another Shell.
3. Launch the link using Internet Explorer.
4. Another tab will open for the Link, the Unifier login screen appears and then logs out; sometimes out of the portal.
BUSINESS IMPACT
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Due to this issue, users cannot launch certain links using Internet Explorer and get auto-logged into URLs using SSO authentication
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |