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HDR RIM Query Getting Stuck on RimService.queryActs (Doc ID 2391393.1)

Last updated on APRIL 26, 2018

Applies to:

Oracle Healthcare Data Repository - Version 7.0.1.7 and later
Information in this document applies to any platform.

Symptoms

On Oracle Healthcare Data Repository (HDR) 7.0.1.8,
When attempting to do a RimService.queryActs() call, it is invoked but never returns.
This causes stuck threads in the services that are running and eventually exhausts the entire thread pool, causing complete service unavailability.
The following error occurs in WebLogic server thread dumps:

ERROR
-----------------------

Cause

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