RAF_NOTIF_HIER_LEVELS_TL Is Not Populated With Other Languages Than English

(Doc ID 2391611.1)

Last updated on MAY 02, 2018

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When accessing Notifications from Retail Merchandising System (RMS) Navigation Area, because of missing entries at RAF_NOTIF_HIER_LEVELS_TL table the "null pointer exception" error is encountered.
The problem is related to all languages except English when Group View is enabled at Notifications menu.


Error:


The issue can be reproduced at will with the following steps:


1. Login to RMS system
2. Change language to other than English (Preferences menu)
3. Open Notifications menu
4. Exception occurs (if Notifications Group View is enabled, otherwise error will occur when trying to enable Group View)

Changes

 

Cause

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