My Oracle Support Banner

Questions About Indexing and Search Service Config Option "iss.autoprovision.user.exclude.list" (Doc ID 2391737.1)

Last updated on APRIL 20, 2021

Applies to:

Oracle Communications Indexing and Search Service - Version and later
Information in this document applies to any platform.


Questions about Indexing and Search Service (ISS) Config Option "iss.autoprovision.user.exclude.list"

Q1: What is the distinction between the ability to exclude a user from auto-provisioning (with "iss.autoprovision.user.exclude.list" option) versus the ER 22806058 to exclude indexing on a per account basis?

Q2. After excluding a user account using the "iss.autoprovision.user.exclude.list" config parameter, setting the account to status "I" and then deleting it, why has this user account been auto-provisioned again?


iss.autoprovision.user.exclude.list =

was set to:

iss.autoprovision.user.exclude.list = <uid>

Then did: refresh

Then did: /var/tmp$ --setstate I --user <uid>
Thursday, February 15, 2018 12:06:52 PM PST
Thursday, February 15, 2018 12:07:10 PM PST
/var/tmp$ --deleteaccount --user <uid>
Thursday, February 15, 2018 12:07:44 PM PST
Thursday, February 15, 2018 12:10:38 PM PST

Now there are no connections from ISS for that account and the CPU is getting better. BUT...

Why did this go back into the B state?

/opt/sun/comms/jiss/etc$ --listbrief | grep <uid>

  B <uid> hostname <domain> h1 20180215201703 20180215201629 -1 IMAPonly

After setting it to status "I" again:

/opt/sun/comms/jiss/etc$ --setstate I --user <uid>
Thursday, February 15, 2018 12:59:46 PM PST
Thursday, February 15, 2018 01:04:32 PM PST

and then observed this in /opt/glassfish3/glassfish/domains/domain1/logs/server.log log:

What happens to these events for a user in state I? Are they dropped?
Q4. This user (<uid>) is in the "I" state now, but of course the backend is still sending events and there is a max 5000 in the queue for a user...(i.e. iss.jmqconsumer.queue.limit (default: 5000) - JMQConsumer event queue limit. )

Is that a per-user max 5000? Is that 5000 for this user interfering with other users?

Q5. We are getting errors about that user being at that max because it isn't processing the events because the user is in "I" state.

What other problems are being caused on the ISS side because of that user being at thatQ 5000 max?

Q6. Is there a work-around option to make the backend Messaging Server not send events to ISS for this user?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.