My Oracle Support Banner

Multiple 'Bill Issued' News Feed Created for Quarterly Cycle Bills (Doc ID 2391808.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : version, Customer Care

Expected Result
Only one news feed bill entry created for the bill with 3 months.

Actual Result
The bill (03/29/18 - 06/28/18) is creating multiple news feed with the same bill number (e.g. B1-33).
The bill (06/28/18 - 09/28/18) is creating one news feed with bill number (e.g. B1-36).

The issue can be reproduced at will with the following steps:
1) Create a account
2) Change the billing frequency to quarterly (The billing frequency was done from customer center payment tab)
3) Change the pvt to 3 months later and execute billing
4) Verify the news feed should have one bill entry for 3 months
5) Change the pvt to 3 months further to test second cycle


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.