Multiple 'Bill Issued' News Feed Created for Quarterly Cycle Bills
(Doc ID 2391808.1)
Last updated on MARCH 27, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.17.0 version, Customer Care
Expected Result
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Only one news feed bill entry created for the bill with 3 months.
Actual Result
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The bill (03/29/18 - 06/28/18) is creating multiple news feed with the same bill number (e.g. B1-33).
The bill (06/28/18 - 09/28/18) is creating one news feed with bill number (e.g. B1-36).
STEPS
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The issue can be reproduced at will with the following steps:
1) Create a account
2) Change the billing frequency to quarterly (The billing frequency was done from customer center payment tab)
3) Change the pvt to 3 months later and execute billing
4) Verify the news feed should have one bill entry for 3 months
5) Change the pvt to 3 months further to test second cycle
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |