Java Server Processes Are Unable to Start when SSL Is Enabled (Doc ID 2392123.1)

Last updated on JULY 01, 2022

Applies to:

Symptoms

On Oracle Communications - Billing and Revenue Management (BRM) 7.5.0.20.0 version, when Secure Sockets Layer (SSL) connection for Java server processes (Formatter, eai_js etc) is enabled, below error is reported in the process log, and these processes are unable to start.

ERROR
-----------------------

Error 04/25/18 3:35:33:0940 AM ( 1524641733940 ) T:main InvoiceFormatter 2:xxxx:UnknownProgramName:0:main:0:1524641733:0::::
JSMain.main: Exception: ERR_NO_SOCKET
Error 04/25/18 3:35:33:0970 AM ( 1524641733970 ) T:main InvoiceFormatter JSMain 2:xxxx:UnknownProgramName:0:main:0:1524641733:0::::
ERR_NO_SOCKET
ERR_NO_SOCKET
com.portal.js.JSFrameWork:0: ErrBuf Fields:
Error=ERR_NO_SOCKET Loc=Unknown Location
Field=UnknownField0 Rec=0 reserved=0
Facility=0 MessageID=0 Time=3:35 AM Version=0 Reserved2=0
Args=
Nested Error:

at com.portal.js.JSFrameWork.process(Unknown Source)
at com.portal.js.JSMain.main(Unknown Source)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login to BRM server
2. add the following entry to BRM_Home/sys/cm/pin.conf file:
     - cm enable_ssl 1
3. restart cm process
4. add the following entry to Infranet.properties file of Java server processes (Formatter, eai_js etc):
    - infranet.pcp.ssl.enabled=true
    - infranet.pcp.ssl.wallet.location=BRM_Home/wallet/client
    - infranet.pcp.ssl.wallet.filename=cwallet.sso
5. Start Java server processes (Formatter, eai_js, etc)

Cause

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