My Oracle Support Banner

Java Server Processes Are Unable to Start when SSL Is Enabled (Doc ID 2392123.1)

Last updated on FEBRUARY 21, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications - Billing and Revenue Management (BRM) 7.5.0.20.0 version, when Secure Sockets Layer (SSL) connection for Java server processes (Formatter, eai_js etc) is enabled, below error is reported in the process log, and these processes are unable to start.

ERROR
-----------------------

 

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login to BRM server
2. add the following entry to BRM_Home/sys/cm/pin.conf file:
     - cm enable_ssl 1
3. restart cm process
4. add the following entry to Infranet.properties file of Java server processes (Formatter, eai_js etc):
    - infranet.pcp.ssl.enabled=true
    - infranet.pcp.ssl.wallet.location=BRM_Home/wallet/client
    - infranet.pcp.ssl.wallet.filename=cwallet.sso
5. Start Java server processes (Formatter, eai_js, etc)

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.