KPI's Are Not Appearing On CDI Gantt In v2.3.0.x

(Doc ID 2392264.1)

Last updated on MAY 04, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

We have alerts created in the system and have KPI configured for this alerts. But the KPI is not getting displayed in CDI Gantt.
For example, we have missed appointment alert type which has two alerts created. But the related KPI is not getting displayed in the CDI.

Cause

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