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The Error "Catch All Exception Caught While Processing Discount" (Doc ID 2392681.1)

Last updated on MARCH 12, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.16.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.16.0 version, Pipeline Manager

While processing discount, discount trace throws error message "catch all exception caught while processing discount"  and CM throws "op_rate_and_discount_event error"

Scenario:
(1) Create account (cycle DOM 12), activation service PSTN, offer PSTNJSB|PSTNSL10|PSTN7PL3 (attrs;TYPE=AMOUNT_FEE_C VALUE=10 OFFER_CODE=PSTNJSB|PSTNSDAFEEC),
(2) Change cycle from 12 to 14,
(3) Billing
(4) Breakdown of PSTN PSTN|1|2017-10-12 13:29:32|2017-10-13 20:41:32  service 
(5) Change cycle from 14 to 16,
(6) Billing
(7) Change cycle from 16 to 19,
(8) Billing
(9) Change cycle from 19 to 21,
(10) Billing
(11) Billing

After the above steps execution, discount pipeline stops working and has to be restart (stop_realtime|start_realtime).



Cause

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In this Document
Symptoms
Cause
Solution
References


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