Various HTML5 Screens Such as OBS, User Administration, Etc Do Not Load in P6 EPPM Web
(Doc ID 2392836.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and laterPrimavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
When attempting to navigate to the Users, OBS, and other administrative screens, the page does not appear.
EXPECTED BEHAVIOR
The pages should load as expected.
STEPS
The issue can be reproduced at will with the following steps:
1. Open P6
2. Navigate to the Administration settings such as Users or OBS pages.
There will be no HTML5 loading animation.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot administer the product and add new users etc.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |