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Product Definition Does Not Create Post (Post Benefit) Service Definitions (Doc ID 2393009.1)

Last updated on OCTOBER 08, 2019

Applies to:

Oracle Health Insurance Product Definition - Version and later
Information in this document applies to any platform.


In Product Definition, Post (Post Benefit) service definitions cannot be created. "Post" is not an option in the list of values (LOVs). Because a Lower of Rule after benefits is used, this is an issue.  The desired functionality is to be able to create service definitions of type "Post Benefit".

As a workaround this benefit specification is created within Claims Adjudication.  After exporting the data set from Product Definition to claims, all benefits that are not part of the product (in Product Definition) are switched to none active within Claims Adjudication.  This means the workaround is overwritten every time a product is rebuilt.


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