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Activation Task SAF missing messages (Doc ID 2393161.1)

Last updated on JANUARY 30, 2025

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 and later
Oracle Communications ASAP - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The customer was experiencing stuck orders in orders that used the Activation Task.  ASAP events were being discarded in the SAF setup which connects the XVT Event Queue in ASAP to the Activation Task in OSM.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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