Unable To Open Worksheets From Demantra Anywhere In 12.2.6.2

(Doc ID 2393274.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle Demantra Advanced Forecasting and Demand Modeling - Version 12.2.6.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6.2 version, AFDM-Gen

ACTUAL BEHAVIOR
---------------


Not able to open Worksheets from Demantra Anywhere in 12.2.6.2.
It keeps buffering and the worksheet doesn't open.

The issue is specific to worksheets containing check boxes and Summary Line

The same worksheet opens fine in Demantra Local Application
 

EXPECTED BEHAVIOR
-----------------------
Worksheets should open up

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Demantra Anywhere
2. Click on a worksheet to open it

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access the worksheet and hence cannot do work

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms