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Session Failover Occurs For Every Request On JBoss 7 and Oracle Commerce 11.3 (Doc ID 2393619.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Oracle Commerce Platform - Version 11.3 to 11.3 [Release 11]
Information in this document applies to any platform.

Symptoms

The ATG session appears to fail over on every request. This happens even though the session did not fail over to another server instance in the cluster.

Enabling loggingDebug on the /atg/userprofiling/ProfileFailService component shows the following logging on each request:

The "Profile xxxxxxx was loaded for this session" indicates that the session failover code restored the user's profile from session backup.

Cause

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In this Document
Symptoms
Cause
Solution
References


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