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How To Apply CM Patch In 2.6.0.1.0 (FW 4.3.0.5.0)? (Doc ID 2394105.1)

Last updated on JUNE 24, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
SDK - Oracle Utilities Software Development Kit
CM - Customer Modification

 

We have installed CCB v2.6.0.1.0 (FW v4.3.0.5.0). Now, we want to deploy our CM modules to the environment. We created a patch directory which contains the following subdirectories:

• java
• scripts
• etc
• services
• splapp

Then we did the followings:

- set the environment by executing splenviron.sh -e its
- deploy the CM modules by executing /ouaf/CM_packaging/applyCM.sh -n in the patch directory

For some reasons, we can run CC&B but all CM area has error and this is logged in server .out file:

SYSUSER - 316708-142-1 2018-04-12 17:24:09,277 [[ACTIVE] ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (support.schema.AbstractSchemaInfoCache) Error initializing schema data for BusinessService_Per[CM-PersonIdNumberService]: com.splwg.shared.common.ApplicationWarning:
The Business Service CM-PersonIdNumberService references program service CMLCDPIP, which is not a valid service with meta-info, etc.

Are we missing any additional step for deploying CM modules?

 

Cause

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In this Document
Symptoms
Cause
Solution


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