MultiField Increasing Number Of Fields Causes Unexpected Results.

(Doc ID 2394114.1)

Last updated on MAY 02, 2018

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.0.0 version, General

ACTUAL BEHAVIOR
---------------
MultiField increasing number of fields causes unexpected results. If we have two multifields inside of a transaction where the second MF starts at 0 when increasing that number to 1 at first and modify some of its fields it is okay if we than increase this number to 2+ it will reset the fields of the first multifield back to their original state. We have been testing this in 11.1.0.1, it was not available in the drop down.
 

EXPECTED BEHAVIOR
-----------------------
When increasing the number of multifields the fields do not change as expected

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure a transaction to have two sets of multifieds where the second set of MultiFiedls starts at 0. navigate to a policy in OIPA where the first set of MultiFields will have data populated, after this change the number of MultiFields for the second set to 1 and modify one of its fields once complete increase the number to 2+ and notice the first set of fields will be set back to their original state.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Activities that require multi-fields are not working as expected and causing work flow issues.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms