When Attempting to Open a Project Using P6 Professional, the Application Appears to Be Loading Data But Hangs Indefinately Or Reverts Into A "Not Responding" Status

(Doc ID 2394459.1)

Last updated on MAY 14, 2018

Applies to:

Primavera P6 Professional Project Management - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to open a project, the application appears to be loading data, but, this action never completes and the program is "Not Responding"

EXPECTED BEHAVIOR

For a project to open successfully.

STEPS

The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. Attempt to open a project
3. Observe the application is "Not Responding"

Cause

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