Trouble Summary Fails To Populate

(Doc ID 2394586.1)

Last updated on MAY 03, 2018

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 and later
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.0.0 version, Web Workspace

Trouble Summary Fails to Populate


ERROR
-----------------------
When the Trouble Summary is opened it produces an error:

2018-05-02 11:26:45,919 [pool-2-thread-15] ERROR com.splwg.oms.jbot.adapter.JBotAdapter: ToolMethodCommand.execute failed: tool = "com.splwg.oms.client.summary.TroubleSummary", method name = "populate"
com.splwg.oms.jbot.JBotException: ToolMethodCommand.execute failed: tool = "com.splwg.oms.client.summary.TroubleSummary", method name = "populate"
 


Changes

 

Cause

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