Unable To Connect Usling Ldap

(Doc ID 2394591.1)

Last updated on MAY 07, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Symptoms

After migrating from AIX to Linux, the following errors are seen when trying to connect using LDAP

We have verified that the users are coming into the web logic console, however it gives an user authentication error. See attached logs

####<May 2, 2018 3:27:32 PM EDT> <Debug> <SecurityAtn> <zeudevapp> <myserver> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1525289252702> <BEA-000000> <javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User denied
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.login(LDAPAtnLoginModuleImpl.java:229)
at com.bea.common.security.internal.service.LoginModuleWrapper$1.run(LoginModuleWrapper.java:110)
at java.security.AccessController.doPrivileged(Native Method)
at com.bea.common.security.internal.service.LoginModuleWrapper.login(LoginModuleWrapper.java:106)
at sun.reflect.GeneratedMethodAccessor577.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at javax.security.auth.login.LoginContext.invoke(LoginContext.java:762)
at javax.security.auth.login.LoginContext.access$000(LoginContext.java:203)
at javax.security.auth.login.LoginContext$4.run(LoginContext.java:690)
at javax.security.auth.login.LoginContext$4.run(LoginContext.java:688)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.login.LoginContext.invokePriv(LoginContext.java:687)
at javax.security.auth.login.LoginContext.login(LoginContext.java:595)
at com.bea.common.security.internal.service.JAASLoginServiceImpl.login(JAASLoginServiceImpl.java:113)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccesso

Cause

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