CFAS Attributes Take About 16 Seconds to Open from Order Task

(Doc ID 2395108.1)

Last updated on MAY 04, 2018

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.



There is slowness in opening Order Custom Flex Attribute Setup (CFAS) attributes task. The task screen shows up but it takes a long time, at least 16 seconds to come up.

Steps to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1. Click tasks -> Orders -> Manager Orders.
2. Enter a Purchase Order (PO) number and click Search
3. Click on the PO # link on the search results.
4. Click on More Actions and select the Order header CFAS screen.
5. The screen will load for at least ~16 secs


Changes

 

Cause

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