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Special Characters Have Been Getting Added In Revision For French Characters (Doc ID 2395453.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.5.0.0 version

Special Characters have been getting Added in Revision



When Revision comes to OSM , French Characters has been getting changes even though there is no change from Base and Revision Orders.

Special Characters have been getting added in the Revision when OSM Update happens in Revision.

 

ERROR
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For Example1 : V1 : <ProductFrenchName>Crédit frais d'activation(-49,95 $)</ProductFrenchName>

V2: <ProductFrenchName>Crédit frais d&apos;activation(-49,95$) </ProductFrenchName>

For Example2: V1 : <ProductFrenchName>Crédit frais d'activation(-49,95 $)</ProductFrenchName>

V2: <ProductFrenchName>Crédit frais d&apos;activation(-49,95$) </ProductFrenchName>



These Special Characters are getting Added when " ' " exits in the French Name.




STEPS
-----------------------
After the Environment set up is done build and deploy the cartridges

2>Place the base order  and complete the Voice LOB

3>Now place a revision order and observe there is a mismatch seen (Delta data
is seen) which is causing the order failure.



BUSINESS IMPACT
-----------------------
Revisions were not working .

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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