Text In the Body of the "Response Via Email" Not Added To General Comments

(Doc ID 2395486.1)

Last updated on JUNE 12, 2018

Applies to:

Primavera Unifier - Version 17.12.0.0 to 17.12.0.0 [Release 17.12]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 17.12.1.1

Expected Result: When text is added to the body of an e-mail that is used to take action on any record in Unifier by way of 'Response by e-mail' it should be placed into the General Comments section of the record.

Actual Result: While an attachment made to the 'Response by e-mail' will be deposited into General Comments, any text that is added to the body of the email will not be.

Cause

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