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Text in the Body of a 'Response Via Email' Is Not Added to General Comments (Doc ID 2395486.1)

Last updated on MARCH 28, 2019

Applies to:

Primavera Unifier - Version 17.12.0.0 to 17.12.0.0 [Release 17.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

While an attachment made to the 'Response by e-mail' will be deposited into General Comments, any text that is added to the body of the email will not be added there.

EXPECTED BEHAVIOR

Text added to the body of an e-mail that is used to take action on any record in Unifier by way of 'Response by e-mail' should be placed into the General Comments section of the record.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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