When Cost or Quantity Discrepancy From the Summary Match Screen is Deferred , "Application Error" is Encountered While Trying to Resolve the Deferred Discrepancy Again

(Doc ID 2395910.1)

Last updated on MAY 14, 2018

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When cost or quantity discrepancy from the summary match screen is deferred , "Application error" is encountered while trying to resolve the deferred discrepancy again.

Steps To Recreate:
1. Create an invoice with two items ,both cost and qty discrepancy. 
2. Defer quantity and resolve cost discrepancy from detail match screen for the first item. 
3. Resolve the cost discrepancy and quantity discrepancy of second item. 
4. Try to resolve the differed quantity discrepancy for the first item, notice that "Application error" is encountered and does not allow invoice resolution. 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms