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Web Call Entry Trouble Code Fields Do Not Show the Expected Default Values (Doc ID 2396062.1)

Last updated on MAY 14, 2018

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 and later
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 and later
Information in this document applies to any platform.

Symptoms

When Web Call Entry is brought up, and a new call is going to be created, the various Trouble Code fields do not have the expected default values.

Cause

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