Error: "Enter A Valid Username And Password." When Trying to Use SSO Credentials for API Calls in Instantis EnterpriseTrack

(Doc ID 2396075.1)

Last updated on MAY 09, 2018

Applies to:

Instantis EnterpriseTrack - Version 17.3.1.0 and later
Instantis EnterpriseTrack Cloud Service - Version 17.3.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to initiate the login API when using an SSO account credentials, the following error occurs: Enter A Valid Username And Password

Changes

 

Cause

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