A Username and Password Are Being Requested by Http://xxxxx:8080. The Site says "AgileRealm"

(Doc ID 2396495.1)

Last updated on MAY 21, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.0 and later
Information in this document applies to any platform.

Symptoms

When accessing web client to get a file, the Agile Web Client Authentication window pops up.
Message: Authentication Required

ERROR
A username and password are being requested by http://xxxxx:8080. The site says "AgileRealm"

STEPS
The issue can be reproduced at will with the following steps:


1. Login to web client using Firefox
2. Open change order or other object, go to file attachment
3. Choose any file, click View


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms