Revision Orders Not Working As Expected In OSM 7.3.5.0.4
(Doc ID 2396497.1)
Last updated on MARCH 30, 2023
Applies to:
Oracle Communications Order and Service Management - Version 7.3.5.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.3.5.0.0 version, Order Change Management
ACTUAL BEHAVIOR
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Revision Orders not working as expected in OSM 7.3.5.0.4
Revision Orders are not getting completed after the compensation is applied. Getting stuck in most of the COM interfaces.
OSM code is uplifted from 2.0.1 PIP to 7.3.5.
The upgraded code works fine w.r.t Base orders in latest OSM 7.3.5.0.4 environment.
But when revision order submitted after the compensation of revision order the Base Orders are not getting completed, getting stuck at different places of COM Interactions.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |