My Oracle Support Banner

Revision Orders Not Working As Expected In OSM (Doc ID 2396497.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Order and Service Management - Version and later
Information in this document applies to any platform.


On : version, Order Change Management

Revision Orders not working as expected in OSM

Revision Orders are not getting completed after the compensation is applied. Getting stuck in most of the COM interfaces.

OSM code is uplifted from 2.0.1 PIP to 7.3.5.
The upgraded code works fine w.r.t Base orders in latest OSM environment.
But when revision order submitted after the compensation of revision order the Base Orders are not getting completed, getting stuck at different places of COM Interactions.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.