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Revision Orders Not Working As Expected In OSM 7.3.5.0.4 (Doc ID 2396497.1)

Last updated on MARCH 30, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.5.0.0 version, Order Change Management

ACTUAL BEHAVIOR
---------------
Revision Orders not working as expected in OSM 7.3.5.0.4

Revision Orders are not getting completed after the compensation is applied. Getting stuck in most of the COM interfaces.

OSM code is uplifted from 2.0.1 PIP to 7.3.5.
The upgraded code works fine w.r.t Base orders in latest OSM 7.3.5.0.4 environment.
But when revision order submitted after the compensation of revision order the Base Orders are not getting completed, getting stuck at different places of COM Interactions.



Cause

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In this Document
Symptoms
Cause
Solution
References


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