ERROR: INVALID DATABASE When Connecting Remotely Over VPN
(Doc ID 2396845.1)
Last updated on JANUARY 22, 2020
Applies to:Primavera P6 Professional Project Management - Version 126.96.36.199 and later
Information in this document applies to any platform.
When attempting to log in P6 Professional Client to a remote database over VPN (Virtual Private Network), the following error occurs:
ERROR: INVALID DATABASE
The database you are connecting to is not a P6 Professional or P6 EPPM database.
The issue can be reproduced at will with the following steps:
- Log in to the P6 client on a machine using VPN to connect to a remote database server.
- See error pop up.
- Log in with the same machine on the office network without VPN, and the database connects without issue.
The issue has the following business impact:
Due to this issue, users cannot log in to the P6 client.
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