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Publisher Admin Console Reports that the ServiceManager in a State=Failed (Doc ID 2397166.1)

Last updated on SEPTEMBER 12, 2019

Applies to:

Oracle Insurance Istream - Version 4.2.0 and later
Information in this document applies to any platform.


On : 4.3.0 version, IStream Publisher

When Publisher Workers attempts to update the Database,
the following error occurs.

Exception The SELECT permission was denied on the object 'HighKey', database 'Publisher', schema 'dbo'.
at Source)


AO.04: Failed to obtain queueid from the db. See nested exception/The SELECT permission was denied on the object 'DeferredQueues',
database 'Publisher', schema 'dbo'./

The issue can be reproduced at will with the following steps:
1. Confirm all IStream + Publisher services are running.
2. Submit request.
3. Monitor the results.


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