Publisher Admin Console Reports that the ServiceManager in a State=Failed

(Doc ID 2397166.1)

Last updated on MAY 16, 2018

Applies to:

Oracle Insurance Istream - Version 4.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 4.3.0 version, IStream Publisher

When Publisher Workers attempts to update the Database,
the following error occurs.

ERROR
-----------------------
Exception com.microsoft.sqlserver.jdbc.SQLServerException: The SELECT permission was denied on the object 'HighKey', database 'Publisher', schema 'dbo'.
at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(Unknown Source)

OR

AO.04: Failed to obtain queueid from the db. See nested exception/The SELECT permission was denied on the object 'DeferredQueues',
database 'Publisher', schema 'dbo'./com.microsoft.sqlserver.jdbc.SQLServerException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Confirm all IStream + Publisher services are running.
2. Submit request.
3. Monitor the results.




Cause

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