Client Search Screen Not Displaying Field Results

(Doc ID 2397201.1)

Last updated on MAY 10, 2018

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.29 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.29 version, General

ACTUAL BEHAVIOR
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When you search for a Client with a Type of Group by Company Name, the Company Name and any configured fields in the ClientSearchScreen BR are displayed in the Search Results table. However, when you search by a Client Field from the ClientSearchScreen BR, only the Company Name is displayed in the Search Results, not the Client Field. The ClientSearchScreen BR is configured to display both in all cases.

EXPECTED BEHAVIOR
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Both the Company Name and any configured fields in the ClientSearchScreen BR should be displayed in the Search Results table, whether the search is by Company Name or by a configured Client Field.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot search

Changes

 

Cause

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