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Sending Updated WBS From P6 To Unifier Fails with "XML document structures must start and end within the same entity." (Doc ID 2397448.1)

Last updated on MAY 16, 2018

Applies to:

Primavera Gateway - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Primavera Gateway 15.1.0.0

When attempting to send project data from P6 to Unifier,
the following error occurs.

ERROR
-----------------------
Load from source:
om.oracle.pgbu.pdi.provider.ProviderException: XML document structures must start and end within the same entity.
at com.oracle.pgbu.pdi.p6provider.g.g.a(WSUtils.java:180)
at com.oracle.pgbu.pdi.p6provider.e.a.a(ExportProjectLoadStep.java:223)
at com.oracle.pgbu.pdi.p6provider.e.a.load(ExportProjectLoadStep.java:69)
at com.oracle.pgbu.pdi.service.jobs.JobSimulator.executeLoadStep(JobSimulator.java:585)
at com.oracle.pgbu.pdi.service.jobs.JobSimulator.executeSingleFlow(JobSimulator.java:307)
at com.oracle.pgbu.pdi.service.jobs.JobSimulator.execute(JobSimulator.java:227)
at com.oracle.pgbu.pdi.service.jobs.JobSimulator.run(JobSimulator.java:153)
at com.oracle.pgbu.framework.distributed.actor.ServiceExecutorWrapperActor.onReceive(ServiceExecutorWrapperActor.java:43)
at akka.actor.UntypedActor$$anonfun$receive$1.applyOrElse(UntypedActor.scala:167)
at akka.actor.Actor$class.aroundReceive(Actor.scala:465)
at akka.actor.UntypedActor.aroundReceive(UntypedActor.scala:97)
at akka.actor.ActorCell.receiveMessage(ActorCell.scala:516)
at akka.actor.ActorCell.invoke(ActorCell.scala:487)
at akka.dispatch.Mailbox.processMailbox(Mailbox.scala:238)
at akka.dispatch.Mailbox.run(Mailbox.scala:220)
at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(AbstractDispatcher.scala:393)
at scala.concurrent.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260)
at scala.concurrent.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1339)
at scala.concurrent.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979)
at scala.concurrent.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:107)
Original Exception:
org.xml.sax.SAXParseException; lineNumber: 2; columnNumber: 1; XML document structures must start and end within the same entity.
at com.sun.org.apache.xerces.internal.parse


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to P6.
2. Go to Projects --> EPS, open the project, summarize it.
3. Go to Activities --> Actions --> Exchange Data --> click Send to Unifier, Choose only WBS Hierarchy, then click Send.
4. Job fails with error above.


BUSINESS IMPACT
-----------------------
The issue has the following business impact: Due to this issue, users cannot send data from P6 to Unifier through Gateway sync.

Changes

 

Cause

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