Line Item Status Going To 'IN PROGRESS' In Milestone Notification After Fulfilling Billing Complete

(Doc ID 2397605.1)

Last updated on MAY 20, 2018

Applies to:

Oracle Communications Order and Service Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1.0.0 version, Order Lifecycle Management

Line item status going as 'IN PROGRESS' in Milestone notification after Fulfilling Billing Complete

After Fulfill Billing completes, OSM COM doesn't send FULFILL BILLING COMPLETE milestone notification to Siebel for some line items.We have received three orders in production till now with this issue post upgrading to 7.3.1.0.7.

Cause

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