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Line Item Status Going To 'IN PROGRESS' In Milestone Notification After Fulfilling Billing Complete (Doc ID 2397605.1)

Last updated on MAY 25, 2018

Applies to:

Oracle Communications Order and Service Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1.0.0 version, Order Lifecycle Management

Line item status is in 'IN PROGRESS' in Milestone notification even after Fulfilling Billing Complete.After Fulfill Billing completes, OSM COM doesn't send FULFILL BILLING COMPLETE milestone notification to Siebel for some line items.

Changes

 

Cause

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