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Bundle Export Does Not Display MO's When Using IE11 (Doc ID 2397886.1)

Last updated on MAY 18, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

 When a user tries to create a Bundle Export, the map is not rendered properly or rendered blank.
This issue is seen in Windows 10 based IE 11 environments only and works fine in all other
browsers and platforms. The steps to recreate are as follows...
1. Create a new Bundle Export using Admin Menu > B > Bundle Export
Expected Result: The UI map is displayed properly with all the relevant fields
populated accordingly.
Actual Result: The UI map is not rendered properly or shows a blank page

Changes

 

Cause

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