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View Button is Disabled in Franchise Cost Template Search Window with Franchise Cost Inquiry Duty (Doc ID 2398283.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


When using a user assigned with a "Franchise Cost Inquiry Duty" duty, the View button under Actions could not be seen when viewing franchise cost templates.

Steps to Recreate:

1. Log in to RMS server using a user assigned with the duty "Franchise Cost Inquiry Duty".
2. Go to the Franchise Cost Template window (Tasks > Inventory > Franchise Orders > Manage Cost Templates).
3. Select a record to be viewed.
4. Click Actions > View (The View option will not be part of the list).




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