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Acct No Hyperlink In The Pymt Suspense Page Audit Trail Is Showing Wrong Acct No (Doc ID 2398307.1)

Last updated on MAY 28, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


When a payment is moved from an account (acct-01) to another (acct-02) and then moved to Suspense, in the Audit Trail Window it will still refer the old account (acct-01).

The comment on Audit Trail Window, should refer the last account (acct-02 in this case).

1. Post a payment to an account (say account no : acct-1)
2. Move payment from account(acct-1) to suspense account
3. Go to Payment suspense page, allocate the payment to different account (say account no : acct-2)
4. Move payment from account(acct-2) to suspense account
5. Go to Payment suspense page. Open the suspended payment, in the audit trail, it is showing as acct-1 (Moved to Suspense from acct-1) instead of acct-2 (Moved to Suspense from acct-2)




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