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Performance Issue On Empirica Application (Doc ID 2399331.1)

Last updated on SEPTEMBER 18, 2019

Applies to:

Oracle Health Sciences Empirica Signal - Version 8.0 and later
Information in this document applies to any platform.


Performance issue on Empirica Signal Application after logging in.

Upon checking the weberror.log below issue was observed:

2017-12-01 04:44:51,861 [[ACTIVE] ExecuteThread: '22' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR TopicUtils - Getting topics user info: elangovans_1334
Error ID: 6293fe05-087f-4632-8201-1c77ba825593
The Topics service is not available. Please contact your system administrator.


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