My Oracle Support Banner

Performance Issue On Empirica Application (Doc ID 2399331.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Empirica Signal - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

Performance issue on Empirica Signal Application after logging in.

Upon checking the weberror.log below issue was observed:

==========
2017-12-01 04:44:51,861 [[ACTIVE] ExecuteThread: '22' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR TopicUtils - Getting topics user info: elangovans_1334
Error ID: 6293fe05-087f-4632-8201-1c77ba825593
The Topics service is not available. Please contact your system administrator. javax.xml.ws.WebServiceException: javax.xml.ws.WebServiceException:
==========

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.