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Why Can't Overquota Notifications Be Followed through the Mail.log? (Doc ID 2399439.1)

Last updated on MAY 21, 2018

Applies to:

Oracle Communications Messaging Server - Version 8.0.1 and later
Information in this document applies to any platform.

Goal

Why can't over quota notifications be followed through the mail.log?

Some users have reported that they have received postmaster messages for being over quota, but they look like abnormal messages. There is no record of these messages in the log files, for example, in the mail.log_* log files.

Here is an example of one of these messages:

Subject: Overdraft notice
To: john.doe@domain.com
Dates: Tue, 8 May 2018 12:27:00 +0200
From: Mail Administrator <Postmaster@domain.com>
MIME-Version: 1.0
Content-Type: text / plain; charset = us-ascii
Content-Transfer-Encoding: 7bit

john.doe@domain.com,

The size of your mailbox has exceeded 90% of the allowed value.
Disk usage: 286MB
Number of messages: 115

Solution

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