/item/sponsor Object is Incorrectly Created when Calling the PCM_OP_CUST_UPDATE_SERVICES Opcode (Doc ID 2399483.1)

Last updated on APRIL 19, 2022

Applies to:

Symptoms

On Oracle Communications Billing and Revenue Management version 7.5.0 patchset 18, when calling the PCM_OP_CUST_UPDATE_SERVICES opcode, a /item/sponsor object is being created.  It is expected that this object should not be created when this opcode is being executed.

Create a customer and add service using custom opcodes and using  (pvt) move 10 days forward.  Disconnect the same service by calling the standard opcode PCM_OP_CUST_UPDATE_SERVICES.  Getting success response but it's creating /item/sponsor object wrongly.

The issue can be reproduced at will with the following steps:

1. Create an account and add service (it has negative cycle forward product) using a custom opcode
2. Shift pin_virtual_time (pvt) forward 10 days
3. Disconnect the service by calling the standard PCM_OP_CUST_UPDATE_SERVICES opcode

Despite the success response, a /item/sponsor item is being created when it should not be.

Due to this issue, users cannot generate invoice reports because of /item/sponsor.

Changes

Cause

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