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Siebel Integration To Oracle Real-Time Scheduler Exception Hours (POU) Deletion / Cancellation (Doc ID 2399498.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Real-Time Scheduler - Version 2.3.0.2.0 and later
Siebel CRM Integration to Oracle Realtime Scheduler - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Goal

The POU process has moved from ORS to Siebel in the integration upgrade to ORS v2.
Exception Hours creation in Siebel creates a POU in ORS, but Exception hours delete OR Cancellation doesn't trigger any update of that POU in ORS v2.  Is this expected functionality?
 

Solution

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