"No Data To Display" on the Supplier Site when Creating a Return To Vendor (RTV)

(Doc ID 2400289.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When creating a Return to Vendor (RTV), a "No data to display" appears when trying to input Supplier Site.

Steps to recreate the issue:
1. From the Tasks menu, select Inventory > Create Return to Vendor.
2. Populate the necessary fields:

Supplier Site <-- No data to display
Location
Return Authorization
3. Click OK.
4. Populate the necessary fields:
Courier
Freight
Comments
5. Add, edit, or delete items to an RTV order.
6. Click Save or Save and Close.

Changes

 

Cause

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